Last modified: 22/05/17


  1. Preliminary Remarks

At Dimension Urbaine inc, («URBN Jumpers» or «we»), we believe the protection of Personal information is of the utmost importance.  This is why we have implemented this Privacy Policy (the « Policy») explaining how UBRN Jumpers collects, uses, communicates and protects Personal information via their service accessible at the following address:, or on the mobile application «URBN Jumpers» (the «Service»).  

Our practices with respect to your Personal information comply with the requirements set out in the Personal Information Protection and Electronic Documents Act (Canada) and the Act respecting the Protection of Personal Information in the Private Sector (Quebec).      


  1. Personal Information

For the purposes of this Privacy Policy, «Personal Information» refers to any information in connection with the personal or material situation of an individual identified or identifiable. An identifiable person is a person who can be identified, directly or indirectly, by reference to one or more elements specific to his or her physical, physiological, psychological, economic, cultural or social identity. The concept of Personal Information includes, but is not limited to, the name and first name, sex, home address, home telephone number, cell phone number, email address and IP address.


  1. Collecting Personal Information

In certain circumstances, URBH Jumpers can ask you to provide some Personal Information, that is for example, when you create a user account or when you communicate with us via the «Contact us» tab.  At any time you are free to accept or not to provide Personal Information.  If you refuse, you will still have access to certain parts of the Service.  However, you will not be able to access any functionality of our Service that requires such Personal Information. 

The Personal Information you provide will be used primarily for the following purposes, in addition to those expressly designated at the time they are collected: 

In addition, the Personal Information collected by URBN Jumpers allows us to better deal with the problems reported to us, to evaluate and improve the content of our Service and to design, improve or market offers that are better suited to users. This Personal Information is also collected for marketing purposes.

When you provide Personal Information to URBN Jumpers regarding third parties, you represent and warrant to URBN Jumpers that you have previously obtained all necessary or useful authorizations to disclose such Personal Information in accordance with this Policy. Notwithstanding the foregoing, URBN Jumpers will not make any verification as to your right and ability to provide such Personal Information and URBN Jumpers shall not be liable for any unauthorized or unlawful use or disclosure. Consequently, you agree to indemnify and hold harmless URBN Jumpers, its subsidiaries and affiliates, directors, officers, agents, representatives, employees and business partners from any and all losses, liabilities, claims, requests, damages, costs and expenses of any kind whatsoever, including reasonable attorneys' fees, arising out of or resulting directly or indirectly from any disclosure of Personal Information about a third party.

URBN Jumpers will not disclose Personal Information to a third party, unless otherwise specified.


  1. Consent

By providing Personal Information to URBN Jumpers or its agents, you agree that we may collect, use or disclose such Personal Information in accordance with this Policy and as authorized or required by law.

Subject to legal and contractual requirements, you may refuse or withdraw your consent for some of the identified purposes at any time by contacting us.   If you refuse or withdraw your consent, we may be unable to provide or continue to provide you with certain services or information that may be useful to you.


  1. Privacy, Security and Data Transmission

URBN Jumpers maintains physical, electronic and procedural security measures that comply with the requirements of federal and provincial laws, including but not limited to the Personal Information Protection and Electronic Documents Act (Canada) and The Act respecting the protection of personal information in the private sector (Québec), in order to protect your Personal Information.

Notwithstanding the foregoing, data, including e-mail and Internet communications, network, telephone or other electronic communications may be intercepted by unauthorized third parties. Your transmission of data by such means indicates your acknowledgment and your consent to the effect that URBN Jumpers cannot be held responsible for such acts committed by unauthorized third parties.

URBN Jumpers does not guarantee full effectiveness or security of the Service. Among other things, it is possible that a hacker succeeds in penetrating the server. It is therefore important to keep in mind before navigating, and in particular before creating an «individual» user account or a «team» or «academy/school/gym» user account, that it is always possible for a malicious person to access the servers of the Service and use, for its own purposes, the information you have disclosed on the Service. In no event shall URBN Jumpers or any of its directors, officers, employees or agents be liable for any acts of computer piracy or be blamed for any damage or loss you may suffer because of such acts.

URBN Jumpers agree to provide reasonable efforts in order to protect Personal Information obtained against any accidental or non-authorized disclosure and always with a degree of prudence at least equal to the one generally prevailing in the industry.  Notwithstanding the above, URBN Jumpers shall not be held liable for any use or disclosure of non-authorized or illegal Personal Information.


  1. Cookies and Tokens

URBN Jumpers saves some information with the help of cookies and/or tokens.  A cookie or token consists of a data component saved on the user’s computers or any devices connected on the internet and that is related to the information on the user. URBN Jumpers uses cookies to provide a customized experience when you visit the Service and use its products and services.  URBN Jumpers also uses cookies to understand the transmission habits on the Service as well as to authorize access to some content and some functions of its products.  URBN Jumpers uses tokens to automatically authenticate users when some of its applications are started.  URBN Jumpers deals with personal information contained in cookies and tokens with the same degree of confidentiality as for other personal information you provide them. 


  1. Internet Protocol Address

The Internet Protocol Address (the «IP Address») is associated to the internet connection of your computer by your internet provider.  URBN Jumpers may use this IP Address in order to diagnose, issues with its web servers, manage its website or compile statistics. 


  1. Navigational Information

Navigational information is used, among other things, to measure the interest and use made by Internet users of certain parts of our Service. This information does not allow your identification; it consists in statistical data on the duration of the visit, the pages consulted, the order in which the pages were visited, and so on.

URBN Jumpers may, from time to time, use the services of Google Analytics to proceed with the collection of navigation information on the Service. To stop being subject to Google Analytics scans during your visits on the Internet, please visit the To learn more about their privacy policy, visit the following web page:


  1. Facebook Connect or Google+

Registration and connection to the Service may be made through the Facebook Connect service provided by Facebook Inc. («Facebook») and the Google+ service provided by Google Inc. («Google»). The use of Facebook Connect or Google+ is subject to the privacy policy and the respective terms of use of Facebook and Google.

In the case of a user connecting to the Service through the Facebook Connect or Google+ service, some information or Personal Information may be transmitted to Facebook or Google to monitor, for example, your behavior on the Service and thus offer you a more personalized user experience on Facebook or Google+.

When you use Facebook Connect or Google+, your profile, your public data and any other information you expressly agreed to share with URBN Jumpers, available on Facebook or Google+, are transferred from Facebook or Google to URBN Jumpers in order to ensure your registration with the Service as well as your full access to the functions of the latter.

By connecting via Facebook Connect or Google+, you authorize the transfer of the above mentioned data from your profile to URBN Jumpers. If you refuse this data transfer, please create an account on the Service without using the Facebook Connect or Google+ service.


  1. Sharing of Personal Information with Third Parties

URBN Jumpers may share some of your Personal Information when necessary or useful to offer you the services available on the Service. Although it cannot be held responsible, URBN Jumpers agrees to take all reasonable steps to ensure that Personal Information shared with third parties is kept in a manner consistent with this Policy. Consequently, we may disclose your Personal Information to the following persons in the circumstances described below:

10.1 Communication to service providers. We may disclose your Personal Information to other companies that provide services on our behalf. Furthermore, we can communicate Personal Information to an organization or individual whose services were retained by URBN Jumpers in order to evaluate your solvency or to collect outstanding debts towards an account, or to satisfy requests from our auditors.  We will only provide such organization with the Personal Information they require for this purpose and they are prohibited from using such Personal Information for any other purpose.

10.2 Communication in connection with a transfer of business. URBN Jumpers may participate in the sale or transfer of some or all of its business. In connection with this sale or transfer, URBN Jumpers may disclose your Personal Information to the purchasing organization but will require from the latter to agree to protect the privacy of your Personal Information in a manner consistent with this Policy.

10.3 Law enforcement and Communication under law. URBN Jumpers may disclose your Personal Information to a governmental agency that has asserted its legitimate authority to obtain Personal Information or where URBN Jumpers has reasonable grounds to believe that Personal Information may be useful in the investigation of a wrongful activity or to comply with a summons, warrant or order of a court, person or competent body requiring the presentation of Personal Information, or to comply with the decision of a court with regard to the  submission of personal information files. URBN Jumpers may also disclose your Personal Information to its legal counsel or others, if they are submitted to confidentiality obligations at least as strict as those contained in this Policy.  

URBN Jumpers can in particular communicate Personal Information without your consent to the Director of criminal and penal prosecutions if this information is required for purposes of prosecution for violating a law applicable in Quebec, and to a person to whom this communication must be done because of an emergency threatening the life, health or security of the said person. 

If you prefer for us not to disclose your Personal Information in the manner described above, please let us know by communicating with us via the «Contact us» tab on the Service. 


  1. Geolocation Data

URBN Jumpers can collect and process information about your location. URBN Jumpers uses this information to optimize your experience on the Service. In order to determine your position, we will take into account, more particularly, geolocation data, IP addresses and any other necessary means.


  1. Links to Third Parties Websites

Please note that the Service contains links to websites operated by other organizations. URBN Jumpers does not exercise any control over these websites and their privacy practices, and having them listed and made available to you does not in any way bind URBN Jumpers. We recommend that you carefully review the privacy policy of these other websites.


  1. Access to Personal Information

URBN Jumpers undertakes to inform any person who requests it of the existence of Personal Information concerning them, of the use made of it and of the fact, if applicable, that it has been communicated to third parties, and allow them to consult such information. They will also have the possibility to challenge the accuracy and completeness of the Personal Information and have it amended accordingly.

Please note that access to your file containing your Personal information is free of charge. However, we may charge you the cost of reasonable expenses for the reproduction and transmission of such Personal Information. We will notify you in advance of these costs, if any.




  1. Exactness of Personal Information

The Personal information you disclose should be as exact, complete and up to date as required for the purposes for which it is intended.  Any user for which URBN Jumpers has collected Personal Information has the right to modify their file to correct inaccurate, incomplete or equivocal information and to have any outdated or not justified information deleted, or to provide written comments and have them included in your file.  To do so, we invite you to contact us via the «Contact us» tab on the Service.


  1. Notices, complaints and communications

Bu publishing this Policy, URBN Jumpers makes available to any person specific information on its policies and its practices in relation with Personal Information.  If you have questions on this Policy, do not hesitate to communicate with the personal information management coordinator, who is responsible for the Policy within URBN Jumpers and can be contacted via the «Contact us» tab on the Service, in order for us to answers your questions whenever possible.

In the case of non-respect of the principles stated in this Policy, you can file a complaint to URBN Jumpers by communication with us via the «Contact us» tab on the Service.


  1. Modification to the Policy

When URBN Jumpers, at its sole discretion, makes changes to this Policy, we will also change the date after the words “Last modified" as found above.

Although it is not our intention to change this Privacy Policy frequently or substantially, we may do so in order to better serve you in the future or in light of the evolution of our service offering, technology or the law. We invite you to review the content regularly to be aware of any changes to the Privacy Policy. If changes are substantial, we will send you a notice via the Service or by any other mean in order for you to be aware of the modifications before continuing to use the Service.  If you disagree with any modifications, you must stop using the Service.  Your use of the Service after the posting of an amended version of the Policy constitutes your consent to be subject to the revised Policy.

If you have any questions or comments regarding this Privacy Policy, please do not hesitate to contact us via our «Contact us» tab.


Copyright © Dimension Urbaine inc. All rights reserved.

La version française de cette Politique de confidentialité est disponible à l’adresse suivante: Politique de confidentialité

Prior versions : Non-applicable.


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